Xactimate Supplement Service Overview

This service will help you improve supplement “turnaround” times and reduce costly omissions. In addition, you will improve your cash flow by reducing average approval and collection times.

1. We write the Xactimate estimate supplement. We will review each damage scope carefully for costly omissions to help you create more accurate, more consistent, and more profitable Xactimate estimate supplements.  All Supplement service orders are “expedited” which means that you will receive our supplement estimate draft within 1-business day. Once you “approve” the supplement, we will proceed to the next step.

2. We submit the supplement to the insurance company. Once you approve the estimate, we submit the supplement to the insurance company and follow-up with the adjuster on your behalf to get the supplement “approved” so you can get paid faster. Most supplements are approved within 7-10 business days.

If additional negotiation is needed, our estimator will get your approval before settling with the adjuster on any other amount than specified in step 1.

What’s needed to get started:

  • Original Scope of Work
  • Scope Supplements
  • Roof Dimensions (A complementary Roof Report with Sketch is included if needed)
  • Other Relevant Documentation
  • Digital Photos (Optional)
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Increase Productivity

Reduce Approval Times

Trusted Xactimate Estimating Experience

Choosing Empire Estimators means gaining the added confidence of knowing you have the experienced, professional remote Xactimate estimate writing services team you need. We help our clients estimate claims quickly and accurately without leaving money on the table.

All estimate orders are written by our staff of experienced Xactimate estimators who come from years of experience and a diversity of roles on both sides of the insurance restoration industry.

Our Xactimate estimators hold a variety of industry certifications from the Institute of Inspection Cleaning and Restoration (IICRC), the Restoration Industry Association (RIA), the HAAG commercial and residential roof inspector program, and more. Many also hold Certifications or have worked closely with major insurance carriers such as the National Flood Insurance Program (NFIP), State Farm, USAA, Nationwide, and more.

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Increase Job Profitability

We will review each damage scope carefully for costly omissions to help you create more accurate, more consistent, and more profitable Xactimate estimate supplements.

Our clients routinely experience 5% to 15% increases in earnings with our supplements. Larger earnings increases are not uncommon. It depends upon where you are when you begin working with us.

Earning more is not only about billing correctly for your services, but it is also about increasing your productivity, which increases your capacity so you have more time to close sales and market your business.

Save Time On Paperwork

We help our clients reduce their paperwork load by as much as 80% by streamlining the estimating and supplement process.

Many smaller estimating companies or local estimators easily get backlogged when you need them most. We have a large enough team of estimators to handle volume and not get slowed down.

Our team of professional Xactimate estimate writers will write your Xactimate estimate and supplement with the same great detail and turnaround time when you need us.

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Client Testimonials

I would like to share my first experience with EE. They returned my phone call and had the most respectful patience with my inexperience as a claim contractor. He answered all my questions and brought a comfort to this process, which up to speaking with him was stressful. I purchased an estimate from them that came in several thousand over the adjuster report and is in the process of approval. The adjuster said that only one item is in question and is a code verification issue. I am amazed at the speed at which EE processed my estimate and have started my second claim with them. Thank you for being a great asset to our company!!

DeWayne, Restoration Contractor from Washington State

2nd straight loss using Empire Estimators and I feel like I have my own Xactimate department. I would have to pay an estimators salary AND the subscription to Xactimate to accomplish this daunting, intimidating task. This was a very large commercial water loss and took two truck mounted extractors and 8 hours in the middle of the night to accomplish! I did not even worry about the estimate but got a head start on the sketch this time. I wanted to be "that guy" who tells Mr. Adjuster, "Don't measure and sketch this 8,000 square foot, 25 plus room commercial building, I'll do it and ESX the file to you. Go spend your time with your family Mr. Adjuster." Mr. Adjuster was stunned. I had all the confidence in the world Empire Estimators could do it and do it quick! I logged in and paid the initial small fee and the $25.00 for expedited service. I also stated I worked with Ryan on the last loss and guess who contacted me within 30 minutes of submitting my information....YES, Ryan "My Guy" Sanders! If he were in front of me, I would hug him! He saved the day on the last loss, and I gave him a real challenge this time. I sketched the huge building and layout and starting feeding information. Now, my sketch on graph paper looked like my 6 year old did it and Ryan knocked it out of the park! I emailed the ESX file to Mr. Adjuster as I said I would and Mr. Adjuster stated, "You saved me 10 hours of work, thank you". What a way to start the restoration company v. adjuster relationship! A couple of add-ons and subtractions and boom, the estimate was done and submitted for payment. Could not do it without you guys! Well, I could, but would lose time and money, and we all know where that leads us! Empire and Ryan are the best ever and we are clients FOREVER! THANK YOU!

Mike from St. Paul, Cleaning & Restoration Contractor

Great and professional services! Insurance company paid right away and didn't hesitate after I sent this estimate in.

Heather from California, Homeowner

I’ve tried several online estimating companies. Empire was the only one that communicated effectively and delivered on-time.

Satisfied Customer, Restoration Business Owner

Xactimate is the tool we use in our office to write estimates. Usually we would have a secretary create the estimates in-house. I chose to send Empire Estimators a scope to see what they could do. On the first one we sent them, they found $300 in charges that we had left out. The estimate was only $99. A great trade any day. The time alone that they have saved our secretaries is well worth the money.

Rudy Kanellis, Restoration Contractor & Home Remodeler

I have to say these guys are fantastic. On occasion I have had clients with insurance claims who have Public Adjuster’s who need estimates written for their damages. Each referral that I’ve made has had positive results. I have also had estimates written to repair damages in residential properties that I have had listed for sale. I have worked with several of their estimate writers and each has delivered in a timely fashion as advertised. I highly recommend.

Terrass Misher, Real Estate Agent
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The Gold Standard for Restoration Estimating

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% of Property Claims

Xactimate estimates are the gold-standard in estimate writing for property insurance claims in the U.S. and Canada. In fact, 80% of all property claims are estimated in Xactimate.

Despite their market dominance, Xactimate has a steep learning curve. It requires a lot of time, training, and expertise to write an Xactimate estimate effectively. If you are not using an estimator familiar with the nuances of the Xactimate estimating program, you are likely leaving a ton of money on the table.

The Empire Estimators Difference

Our system is user-friendly and intuitive for ordering and managing your estimates. We are also transparent. Put your deposit down and we will invoice you for the remaining balance once you approve your estimate.

We also provide exceptional:

  • Customer Support: Same day responses & live chat.
  • Data Security: The best internet and data security on the market that is both HIPPA and PCI compliant.
  • Fast Turnaround: Great turnaround options to ensure you get your estimate when you need it.
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Frequently Asked Questions

Q: Why should I write Xactimate Estimates or Invoices?

If you are in the restoration industry, you need to write your estimates or invoices in Xactimate for the following reasons:

Insurance companies and their adjusters use Xactimate for both residential and commercial claims. They trust Xactimate estimates for pricing accuracy.

You can earn more for jobs if you use Xactimate since the pricing is generally trusted by insurance professionals.

Many contractors lose money because they do not provide Xactimate estimates or invoices to adjusters. You don’t want to be one of them.

A skilled Xactimate estimator knows the nuances of Xactimate that will help you generate maximum earnings for your jobs.

Q: How do I order Xactimate Estimates or Invoices from Empire Estimators?

Step 1:  Scope the job using our form or your own forms or paper.

Step 2:  Scan your scope notes and save them as a PDF. (If you prefer to fax the documents, you may fax the documents after placing an estimate or invoice order to 877-550-2536.)

Step 3: Upload your scope notes to our online order form. You may also upload photos and/or any other documentation including estimates from contractors or adjusters.

Step 4: Place your estimate or invoice order with a deposit (down payment) based on the expected amount of the estimate or invoice. Choose between standard (2-business day) or expedited service (24-hours).

Step 5: We write the Xactimate estimate or invoice and send it to you for review. You will receive an email notification that your Xactimate estimate or invoice is ready. You will also receive login information to our secure database, where you will find all your Xactimate estimate orders and invoices.

Step 6: You review the estimate draft. If any changes are needed, you can send our Xactimate estimator a message through the database to request changes until the estimate is written to your specifications. Once this happens, you will “approve” the estimate in our database.

Step 7: Once the estimate is approved, we will send you the final invoice. Once you pay the difference between your deposit and the final estimate or invoice amount, you will receive the final estimate or invoice without a watermark.

Q: Will I receive the Xactimate Estimate ESX?

Yes. Once the final invoice is paid, you will be provided with the Xactimate Estimate ESX.

Q: Will Empire Estimators review my scope for potential omissions?

Our estimator will dedicate up to 1-hour to review your scope for omissions and/or consult with you to develop your scope.  After 1-hour of free consulting, you will be billed our consulting rate for the additional time. You will be notified before said billing commences.

Q: How do I pay an invoice for an estimate?

Please visit empireestimators.com/payment-portal to enter your invoice number and pay your invoice.

Q: Can Empire Estimators write my Xactimate estimates with my company letterhead/logo?

Yes. When you place the estimate order, attach your company logo to the order form. Your company’s logo will be placed on your Xactimate estimate.

Q: What are scope notes?

A scope is a detailed breakdown of the work needed and activities required to complete a job.

A scope will include a drawing with measurements, individual identification of the work to be performed, and quantities of materials or labor.

Scope notes can be written on scope sheets, your own paper, or submitted digitally.

Q: How do I send Empire Estimators my scope notes?

The easiest way is to scan your scope notes and save them as a PDF. You can then upload the Scope Notes PDF into our estimate order form.

If it is easier for you to fax the scope notes, you may fax them to us at 877-550-2526 after you place your estimate order. You should place your order confirmation number on the fax so we can identify it with the proper project when it arrives. You may also email us your scope notes after you place an order at estimates@empireestimators.com