Q: Is there a charge for revisions?
No. Revisions are included at no additional charge.
Q: What is your normal turnaround time?
Our standard turnaround is the next business day. For large, complex estimates, the time could be longer. If you have a large loss, please contact our estimating team for an expected turnaround time.
Q: Can you write from Matterport scans?
Absolutely.
Q: Can you write from Scope Sheets?
Yes. You can use your scope sheets, or you can use ours.
Q: How much do you charge for estimates?
Please see our current pricing which is listed above.
Q: How much do you charge for membership?
Please see our current pricing which is listed above.
Q: How long do Empire Points (bonus points) last?
Empire points expire after 3 months.
Q: Will you write our Xactimate estimates according to estimating guidelines set by Contractor Connection or other programs?
Yes. many of our estimators have worked closely with Contractor Connection and many other T.P.A.s so we can estimate according to their guidelines.
Q: Are your estimators certified?
Yes, our estimators hold a variety of certifications including NFIP, IICRC, HAAG, Xactware, and more.
Q: How do I order Xactimate Estimates?
Step 1: Scope the job
Step 2: Visit our order form and upload your scope
Step 3: Pay the required deposit
Q: Will I receive the Xactimate Estimate ESX?
Yes. Once the final invoice is paid, you will be provided with the Xactimate ESX.
Q: Will Empire Estimators review my scope for potential omissions?
Yes, we will collaborate with you to define the scope on any loss you send us.
Q: Will Empire Estimators include my company logo and letterhead on their Xactimate estimates?
Yes. We are your ghost writers. All estimates will have your company information listed in the header.
Q: What is a scope?
A scope is a detailed breakdown of the work needed and activities required to complete a job. A scope will include a drawing with measurements, individual identification of the work to be performed, and quantities of materials or labor.
Q: Why should I write Xactimate Estimates?
If you are in the restoration industry, you need to use Xactimate estimates because (1) insurance adjusters use Xactimate, which makes it easier to reach negotiated agreements, and (2) restoration contractors who use Xactimate estimates can help maximize profits on insurance restoration projects.